What questions should I ask before hiring a tax relief company?

Before hiring any tax relief professional or company, ask these essential questions: (1) What are your credentials? (Must be EA, CPA, or attorney to represent you before IRS), (2) How long have you been practicing tax resolution specifically? (Look for 5+ years), (3) What is your success rate with cases similar to mine?, (4) What specific services will you provide? (Get a detailed list), (5) What is your fee, and is it flat-rate or hourly? (Get it in writing), (6) What are the likely outcomes for my case? (Honest professionals give a range, not guarantees), (7) How will you communicate with me? (Regular updates are important), (8) Who will actually work on my case? (Make sure it's a credentialed professional, not just support staff), (9) What happens if the IRS rejects the first approach? (Good firms have contingency plans), (10) Can I see your engagement letter before signing? (Review the cancellation and refund policy). Also check: BBB rating and complaints, Google reviews, state licensing board for any disciplinary actions, and ask for 2-3 references from clients with similar cases. A legitimate professional will welcome these questions.